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When you order multiple products, the orders can come from different locations. In this case, it could happen that you will receive your products in different packages and at different times.
Orders processing time 3-5 days.
US / UK / AUS Standard Shipping (FREE): 10-18 business days
International Standard Shipping (FREE): 10-28 business days
International Express Shipping (FREE Over $299 / $40): 4-14 business days
*Because of external factors such as unexpected delays, or remote countries as destination, the delivery time may take more than usual.
We ship daily from Monday through Friday, 52 weeks a year except for Sundays and holidays. Orders placed by 10.00 PM CST or 04.00 AM CET Sunday-Friday will start be made the next day. Occasionally orders may not ship the ‘next-day’ due to stock issues, lacking order information or billing delays. Orders placed on Saturdays or Sunday will ship the following Monday or next open business day.
If you are not 100% satisfied with the the product(s) you receive or the product(s) is defective you may return it for a full refund or exchange it for the same product within 14 days from the moment the item was received. Alternatively we can issue you a store credit to place another order. Please note: if a clothing item has been worn, washed or used, your item cannot be replaced due to industry standards on Health and Hygiene and wear and tear.
To return a product simply email us at email@example.com and we'll guide you through the process.
*The Exclusive T-Shirts are crafted individually as a one-off, therefore we cannot offer exchanges or returns for other reasons than receiving a defective product. Please make sure you choose the correct size and double check your order before submitting.